Security at OruCRM
We take the security of your data seriously. This page outlines our commitment to protecting your information.
Last updated: February 3, 2026
Data Protection
Encryption in Transit: All data transmitted between your browser and our servers is encrypted using secure protocols.
Encryption at Rest: Sensitive data including API keys and credentials are encrypted using industry-standard encryption.
Password Security: User passwords are securely hashed and never stored in plain text.
Access Control
Role-Based Permissions: Granular access controls ensure team members only access what they need.
Session Management: Automatic session expiration and invalidation when credentials change.
Email Verification: New accounts require email verification before activation.
Monitoring & Audit
Activity Logging: Significant actions are logged for security review and compliance.
Access Tracking: Login attempts and account activity are monitored.
Change History: Data modifications are tracked for accountability.
Webhook Security
Secret Validation: Webhook endpoints are protected with unique secret keys.
IP Restrictions: Optional IP allowlisting to restrict webhook sources.
Request Verification: Protection against replay attacks and unauthorized access.
AI Privacy
Data Minimization: Only necessary data is processed for AI analysis.
No Raw PII: Personal information is aggregated or anonymized before AI processing.
Read-Only Analysis: AI features cannot modify your data.
Account Security
Organization Isolation: Data is strictly separated between organizations.
Secure Deletion: Deleted data is permanently removed after a recovery period.
Data Export: Full data export available before account closure.
Security Best Practices
We recommend the following practices to keep your account secure:
- Use a strong, unique password for your OruCRM account
- Do not share your account credentials with others
- Keep your webhook secrets confidential
- Regularly review team member access and remove unused accounts
- Log out from shared or public computers
Vulnerability Disclosure
We appreciate the security community's efforts in helping us keep OruCRM secure. If you discover a security vulnerability, please report it responsibly.
How to Report
- Email your findings to security@orucrm.com
- Include steps to reproduce the vulnerability
- Allow us reasonable time to address the issue before public disclosure
Our Commitment
- We will acknowledge receipt of your report promptly
- We will keep you informed of our progress
- We will not pursue legal action against researchers acting in good faith
Contact
For security-related inquiries, please contact us at: security@orucrm.com